FAQ

Frequently Asked Questions

1. Are your jerseys authentic?

Yes. At Classic Foot, we specialize in authentic retro football jerseys. Every jersey is carefully sourced to ensure quality and authenticity.

2. Do you sell new or used jerseys?

All jerseys we sell are new. They are unworn, unused, and come with original tags and packaging unless otherwise specified.

3. What sizes do you offer?

We stock a range of sizes, which vary depending on the collection. Size availability is listed on each product page. If you’re unsure, feel free to contact us for guidance.

4. How long does delivery take?

We ship all orders via Royal Mail. Delivery usually takes 2–4 business days within the UK.

5. Do you ship internationally?

Currently, we only ship to addresses within the United Kingdom.

6. What payment methods do you accept?

At the moment, we accept PayPal only. All payments are processed securely through PayPal’s checkout system.

7. What is your return policy?

We offer a 30-day return period from the day you receive your order.

  • Returns are free within the UK.

  • Both defective and non-defective items are eligible for return.

  • Exchanges are available for size, color, or defective items.
    For full details, see our Refund & Return Policy.

8. How do I start a return or exchange?

Simply contact us by email at support@classicfoot.co.uk. We’ll send you a free prepaid Royal Mail return label within 24 hours.

9. Do you charge restocking fees?

No. We never charge restocking fees.

10. How long does it take to get a refund?

Refunds are processed within 7 business days once we receive and inspect your return. Processing times may vary depending on your payment provider.

11. How can I contact you?

You can reach us during business hours (Monday to Friday, 9:00 AM – 5:00 PM GMT):